¿Tienes una cuenta?
Inicia sesión para finalizar tus compras con mayor rapidez.
Thank you for your purchase from Sparkery! We take pride in offering quality digital products and aim to provide the best customer experience. However, please review our refund policy below:
Due to the nature of digital products, we do not offer refunds once the product has been downloaded or accessed. By purchasing our digital product, you acknowledge that you forfeit your right to a refund once you begin downloading or accessing the product.
In some cases, such as if the digital product is defective, we may consider offering a refund or replacement. If you believe your product is defective, please contact us at contact.sparkery@gmail.com within 30 days of purchase to initiate a refund request.
We want you to be completely satisfied with your purchase from Sparkery. If for any reason you are not happy with your physical product, you may request a return or exchange under the conditions below:
You must contact us at contact.sparkery@gmail.com within 30 days of receiving your order.
The product must be unused, in its original condition, and in the original packaging.
You are responsible for the return shipping costs unless the item is defective or wrong.
Once we receive and inspect the returned item, we will notify you. If approved, your refund will be processed to your original payment method within a few business days.
If your product arrives damaged or incorrect, please contact us within 30 days of delivery with clear photos of the issue, and we will arrange a refund or replacement at no cost to you.
If you have any questions regarding our refund policy or need assistance, feel free to reach out to us at contact.sparkery@gmail.com.
Thank you for understanding and for choosing Sparkery!